Last updated: 12 October 2026
Individual / sole-trader business
2 Stirland St, Codnor, Ripley, DE5 9QU, United Kingdom
1. Who we are and what these terms cover
MARKNERE is the trading name of Akbor Hosen Shuvo, an individual sole trader at 2 Stirland St, Codnor, Ripley, DE5 9QU, United Kingdom. These terms apply to use of this website and business-to-business marketing services. Your written proposal describes the services, deliverables, fees and dates. Any expressly agreed proposal terms take priority where they differ.
2. Services and approvals
Services may include paid social advertising, creative production, social media management, creator campaigns, reporting and consulting. We agree the scope before work starts. You must provide accurate information, timely approvals and authorised access to accounts. You remain responsible for the accuracy and legality of your offers and for rights to materials you provide.
3. Fees and advertising spend
Management fees are agreed before work begins and invoiced monthly in advance unless the proposal says otherwise. Additional work requires agreement. Advertising spend is paid by you directly to the platforms using your own payment method and is separate from our fees. We agree media spending limits with you. Platform charges and refund requests are handled by the relevant platform.
4. Monthly engagement and cancellation
Ongoing services are month-to-month. Either party may cancel with 30 days’ written notice by email. Fees for work during the agreed notice period remain payable. See the Refund & Cancellation Policy for refunds and handover. A material breach may result in suspension or termination, subject to applicable law and any opportunity to remedy agreed in your proposal.
5. Accounts, creative and intellectual property
Your advertising accounts remain yours. Rights to commissioned creative, source files and third-party assets are described in your proposal. Creator content may have specific usage periods, channels or restrictions. Do not use licensed materials outside the agreed permissions. We will not publish your identity or campaign results as a case study without permission.
6. Results and platform dependencies
Advertising performance depends on your offer, audience, budget, market conditions, tracking and platform decisions. We do not guarantee sales, leads, return on spend or a particular launch date. We are not the operator of advertising platforms and cannot control outages, algorithm changes or account decisions, but will communicate issues affecting the agreed services.
7. Responsibility and liability
We will provide services with reasonable care and skill. For business clients, subject to applicable law and reasonableness, our aggregate contractual liability is capped at service fees paid to MARKNERE in the three months before the event giving rise to the claim. This does not exclude liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Statutory rights remain unaffected.
8. Confidentiality, privacy and disputes
Both parties must protect confidential business information. Personal information is handled as described in our Privacy Policy; processing of client customer data requires appropriate written arrangements. Please raise concerns by email so we can seek a resolution. These terms are governed by the law of England and Wales, subject to any mandatory rights and jurisdiction protections that apply.
These policies should be read alongside your agreed proposal. Nothing in them removes rights or remedies that cannot lawfully be excluded.