Last updated: 12 October 2026
Individual / sole-trader business
2 Stirland St, Codnor, Ripley, DE5 9QU, United Kingdom
1. Who is responsible for your data
Akbor Hosen Shuvo trading as MARKNERE is the controller of personal information collected for our own enquiries and client administration. Contact liambakewell123@protonmail.com, call 07541 945363, or write to 2 Stirland St, Codnor, Ripley, DE5 9QU, United Kingdom about this policy.
2. Information we receive
When you email, call or use the contact form to prepare an email, we may receive your name, business details, email address, phone number and message. Our hosting provider may process technical information such as IP addresses and request logs to operate and secure the website. The contact form opens your email application; it does not store your message on this website.
3. How and why we use information
We use enquiry information to respond to requests and take steps towards a contract at your request. We use client information to perform the contract, administer invoices and communicate about services. Legitimate interests may support proportionate security, record keeping and managing business enquiries. Legal obligations apply to required financial records. Where consent is required for optional marketing or tracking, we will ask separately and you can withdraw it.
4. Who information is shared with
Information is shared only where necessary with relevant hosting, email, accounting or professional advisers, or where the law requires it. We do not sell personal information. Client campaign data may be handled by advertising platforms under their own terms. If we process your customers’ personal data for you, roles, instructions and safeguards must be agreed in a separate data-processing arrangement.
5. International processing and security
Some service providers may process information outside the UK. Where we make a restricted transfer, applicable UK safeguards must be in place, such as adequacy regulations or approved contractual protections. We use proportionate access controls and security measures, but no transmission or storage system can be guaranteed completely secure. Please do not send passwords or unnecessary sensitive information by email.
6. How long information is kept
We retain enquiry information only as long as necessary to respond and manage the relationship, then delete or anonymise it when no longer needed. Client and financial records may need to be retained for legal, tax or dispute purposes, typically up to six years after the relevant accounting period or end of the relationship. Retention depends on the record and applicable obligations.
7. Your rights and complaints
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal data, or object to processing based on legitimate interests. You may withdraw consent without affecting earlier lawful processing. Contact us to exercise your rights; we normally respond within one month. You can complain to the UK Information Commissioner’s Office at ico.org.uk.
8. Cookies and policy updates
See our Cookie Policy for the website’s current approach to cookies and tracking. We may update this policy as our services or legal obligations change; the date above identifies the latest revision.
These policies should be read alongside your agreed proposal. Nothing in them removes rights or remedies that cannot lawfully be excluded.